Frequently Asked Questions
Got questions? We have answers! If you can’t find the answer to your question on this page, please be in touch with us directly.
Are your products gluten-free?
Yes and no. None of our products contain any gluten ingredients. However, we do not test for gluten, and so do not recommend our products to individuals who are highly sensitive to gluten. While the products are not manufactured with gluten ingredients, they are produced in a cGMP facility that processes other products that do contain gluten.
Are your products vegan?
Yes. The only product that we sell that is not vegan is CLA. All other products are 100% vegan.
Can I take more than one Zazzee supplement together?
Yes, as long as you do not exceed the recommended dosage, as written on each label. As with all dietary supplements, please consult your healthcare provider before use, especially if pregnant, nursing, have a medical condition, taking medications, or have known adverse reactions or allergies.
Should I take the products with food?
Most products indicate on the label whether to take with or without food. That being said, whether supplements are absorbed better with or without food is an ongoing debate in the supplements industry. Therefore, if you have any nausea or indigestion when taking supplements, we recommend taking them with food.
Are your products safe for children?
All dosages listed on the labels are safe dosages for adults. Before giving any supplements to children, please consult with your healthcare practitioner about the proper dosage for children.
What is the expiration date for your products?
Most of our products have an expiration date that is at least 24 months out, and often up to 36 months out. We rotate our inventory frequently, in order to maintain the freshness of the products to provide as much time as possible before expiration. While some products may have slightly less time until expiration, it’s very rare that a unit gets shipped with less than a year until expiration. The expiration date is printed clearly on the bottom of each product.
Can I open a capsule if I find the capsules hard to swallow?
Yes. You can open a capsule, pour part of the contents in a cold or room temperature liquid, mix, and then drink. If you mix with a liquid, please note that the contents of the capsules are NOT formulated to dissolve, so it will be somewhat coarse.
What is BioPerine? Why is this ingredient added to some products?
BioPerine is an all-natural extract derived from black pepper. Numerous studies have shown that the addition of BioPerine increases the body’s absorption of other ingredients by up to 30 – 2000%!
Quality & Safety
What certifications do your products have?
All of our products are manufactured in the USA in full compliance with all FDA, NSF, and cGMP requirements. In addition, many of our products are certified USDA Organic.
Are your products certified organic?
Many of our products are USDA Certified Organic. These products are 100% organic – including the capsules! Look for the USDA Organic logo, which is prominently displayed on the label of all organic products.
Are your products safe?
Absolutely! Because the safety of our customers is of utmost importance to us, we strictly adhere to all FDA, NSP and cGMP quality regulations.
How does Zazzee ensure product safety?
We manufacturer in the US, in full compliance with all FDA, NSF, and cGMP standards. All raw materials are tested before being shipped to our manufacturer, and again upon receipt. In addition, the final product is tested for potency to be sure that it equals or exceeds all claims made on the label. Each bottle contains two safety seals. As you can see, we do everything possible to ensure the safety of our customers.
Can I place an order over the phone?
At this time, we are only accepting orders on our website and on Amazon. Click here to visit our Storefront on Amazon.
How do I order to an address outside of the US?
We are currently registered in Ebay’s Global Shipping Program. Please visit our Ebay Storefront, where you can purchase our products and have them shipped to your overseas address.
Do you offer free shipping?
We are happy to offer free shipping on any order of $49 or more.
Do you have a wholesale program?
Not yet. However, hope to launch a wholesale program soon, so please contact us and let us know you are interested, so we can be in touch as soon as we roll out our wholesale program.
How do I submit feedback, complaints, comments or compliments?
We love to hear from our customers! Please email us at firstname.lastname@example.org or be in touch through our Contact Us page. We’ll be sure to get back to you as quickly as possible.
Do you offer a guarantee?
We are so confident in our products that we proudly offer a Lifetime Money Back Guarantee!
What is your return policy?
We gladly accept returns on any product with both safety seals fully intact. If the product has been opened, please contact us directly to take advantage of our Lifetime Money Back Guarantee.